![]() On the All Apps page, select the More actions icon next to the app you want to uninstall. Library/Application Support/Adobe/OOBE/Configs/Īnd reinstall the CC Desktop app to fix the issue. If you no longer want an app, uninstall it using the Creative Cloud desktop app and not the Trash or Recycle bin. Uninstall the Creative Cloud Desktop app, delete the ServiceConfig.xml file here: The same file seems to be the root of the same issues on Mac OS. ![]() If the above steps don’t work, unfortunately, your only recourse will be to contact Adobe support directly. Download and install the Adobe Creative Cloud Desktop app from.Double-click to open the uninstaller and start the process. The folder will change to the Creative Cloud Uninstaller. Run the Adobe Creative Cloud Cleaner Tool Once you’ve downloaded the uninstaller, double-click the uninstaller folder to unzip it from either your Downloads bar at the bottom of your browser or your downloaded files.Enter your email address, and then select Continue. If you need help with activating your account, see Activation and deactivation. If the screen has two Adobe logos, then, you have access to the activation servers. To determine if you have access to the Adobe activation servers, select this link. Choose a preferr ed plan, and then select Continue. Solution 1: Test your connection to Adobe activation servers. Find the app you want to download (such as Photoshop), and then select Free trial. Delete the same ServiceConfig.xml file above (this may ask for elevation on Windows) Welcome to Creative Cloud To get started, simply download your first trial app from the Adobe website.If that doesn’t work, a full uninstall/reinstall has been demonstrated to work: If that’s the case, follow the steps here under "Enable Apps panel retrospectively using the ServiceConfig.xml file" and restart the CC Desktop app. After an uninstall of the serialized version of CC and a reinstall as a named-user, the Apps tab may continue to be missing. the versions intended largely for lab use that do not require a Creative Cloud login to activate) suppress the Apps tab from being visible in the CC Desktop app. The serialized versions of the Adobe Creative Cloud installers (i.e.
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